
President of Kenya William Ruto delivers his remarks during a joint press conference with Prime Minister of Haiti Garry Conille (unseen) at the State House in Nairobi on October 11, 2024.Kenyan President William Ruto pledged an additional 600 officers for the UN-backed mission to Haiti, following a meeting on October 11, 2024 with Haiti's visiting prime minister, as both urged the international community to do more. (Photo by LUIS TATO / AFP) (Photo by LUIS TATO/AFP via Getty Images)

Are you one of the millions of Kenyans who rely on the eCitizen platform for various government services? Well, buckle up because Tandao Media has some interesting news about the ownership and management of this critical service that you need to know about.
The government recently made a bold statement clarifying that despite the eCitizen platform being managed by a private firm, it is fully government-owned. This revelation comes after concerns were raised about the security and ownership of this essential service.Since its inception in 2014, the eCitizen platform has become the go-to place for 5,000 county and national government services, including agencies like the Kenya Revenue Authority, the National Registration Bureau, and the National Transport and Safety Authority. The platform has truly revolutionized the way Kenyans interact with government services.In a strategic move to build its own capacity, the government entered into a 10-year pilot phase with a consortium of three firms to manage the eCitizen platform.

This move aims to enhance functionality and ensure the sustainability of the platform in the long run.However, recent reports have raised concerns about the government’s control over the platform. An exit clause in the contract with the consortium of companies gives them the exclusive right to switch off the system if the government decides to terminate the deal. This poses a risk of losing valuable national security data and raises questions about the government’s autonomy over the platform.The National Assembly Finance Committee has also expressed concerns about revenue leakage, security breaches, and operational disruptions due to the lack of control the Treasury has over the eCitizen platform.
Measures need to be put in place to safeguard the revenue generated through this platform and ensure its smooth operation.As the government works towards establishing digital independence by setting up innovation and software hubs, it is crucial to address these concerns and ensure that the eCitizen platform remains a secure and reliable service for all Kenyans.
