Privacy Policy

Effective Date: 02/01/2025

Tandao Television ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Android app, which provides access to Tandao TV channel, online radio, and videos that require subscription to watch.

By using our app, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you sign up and use our app, we collect the following personal information:

• Name: Used to personalize your account.
• Date of Birth: Used to verify age eligibility.
• Email Address: Used for account login, communication, and password recovery.
• Password: Used to secure your account.

We may also collect non-personal information such as:

• App usage data (e.g., videos watched, time spent on the app).
• Device information (e.g., device type, operating system).

2. How We Use Your Information

Your personal information is used solely for the following purposes:

• To create and manage your user account.
• To enable you to log in and access our app’s features.
• To assist with password recovery.
• To improve our app and provide a personalized user experience.

We do not share, sell, or rent your personal information to any third parties.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

• Secure storage of user data.
• Encryption of sensitive information, such as passwords.
• Regular security audits to ensure app integrity.

4. User Rights

As a user, you have the following rights regarding your personal information:

• Access: You can view the personal information associated with your account.
• Correction: You can update or correct your personal information.
• Deletion: You can request that we delete your account and associated data.

To exercise these rights, please contact us at info@tandaomedia.co.ke.

5. Children’s Privacy

Our app is not intended for users under the age of 18. If we discover that a minor has provided us with personal information, we will take immediate steps to delete such data.

6. Third-Party Links and Services

Our app does not share or transmit your personal information to third-party services. However, if any third-party links are included (e.g., advertisements or external content), we are not responsible for their privacy practices.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected here, with the updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@tandaomedia.co.ke